Following on from our latest inspection on the 22nd July 2019, we are delighted to announce the report is now live for you to access.We are delighted to announce we received the following results:
Quality of Care and Support 5 - Very Good
Quality of Staffing 5 - Very Good
Quality of Management and Leadership 5 - Very Good
The report was highly complimentary of all the staff and the hard work they continue to achieve day in and day out. Some of the comments from the report include:
"staff were reliable and treated them with respect. One person commented how staff had
walked a considerable distance in very poor snow conditions when they were unable to use their car to make sure that they had everything that they needed".
"The carers take pride in their jobs. They treat you with respect and understanding lovely staff".
"We were struck by the number of times people told us how staff spent time to listen to them and support them as they wished. They knew their staff and could rely on them to attend to all their needs. The reliability, efficiency and friendliness of staff were very important to them. This was appreciated and was reflected in the high satisfaction rates the service achieved".
We will continue to work hard to maintain our ethos of "People, Pride and Passion" and strive to improve the service we provide in the community. A huge thank you to the continued passion shown by all the staff at Alltogether Care Services and in maintaining our record of providing only the best for all our Service Users.