We value all opinions from our Service Users and Staff - without them we wouldn't be able to keep on improving our business to ensure we maintain the highest standard and quality of care we strive daily to provide.
These are just some of the testimonials we have received from Service Users, their Family and Staff over the past couple of years. If you would like to review us, please submit your feedback below.
I can put my hand on my heart and say that I've never known a care owner to be so helpful and conscientious. In particular, I thank Laureen, Care Manager for your help. You have bent over backwards and I will never forget that.
James, Service User's Brother
I cannot begin to explain the difference in my mum and dad since we have moved service providers. We were so disappointed and very angry by the treatment my mum received from our previous provider. We have been more than happy with the service Alltogether Care has provided. From the regular contact we have from the office staff and the reviews to the daily care, is excellent. Our Carer goes above and beyond her duties and very kindly includes my dad in everything she is doing for my mum. The pressure that has been taken off my dad's shoulders and the confidence we now have in the excellent care that is being provided has improved greatly the quality of their lives. Mum is much more settled and no longer agitated as she was in seeing the same face every day. It has also taken the strain and worry off the family. We have on many occasions told the company that we would be more than happy to speak with anyone else that was looking to use your care services as we can only highly recommend and commend the team.
Bernadette, Service User's Daughter
I have had the same carers for about 5 years and it's hard to say how they've changed my life. I'm a young, single mum with a physical disability that hinders my ability to be mobile. I won't lie, it's been an adjustment but not a bad one! It's given me confidence in my community and personal relationship and also confidence to be a good mum and care for my son knowing that they are here when I need them. Right now I have 2 main carers and although there is a clear dynamic, it feels they truly care and are like my friends and family now. Thanks so much guys, I couldn't do it without you.
Lyndsey, Service User
As a company they are very helpful. When I wasn't well a carer called my family and went along with me to the hospital. They waited with me until my family arrived. Even when I was back home I needed help out with my service and they sent someone in to help me as I didn't know who to call for help. I really appreciate everything they have done and the staff really care. Without them I wouldn't be able to get out of bed.
George, Service User
Your staff have to work under very trying conditions and for that we thank you but we have to mention Maria who had not been informed that the Council's carers were attending to my mum and Maria walked from her previous service on her own to make sure that my mum's needs were taken care of. Even after the Council's carers left, Maria stayed and sorted out all the little things that make mum comfortable. The concern she shows is second to none and we would be lost without her. Our mum thinks the world of her. I feel the dedication Maria shows should be highly commended".